**New warranty terms effective 3/16/2001**
All LYCIAN followspots are warrantied against defects in workmanship or materials for 3 years from date of shipment. LED's are warranted for a period of 5 years from date of shipment (excluding age related lumen maintenance). If Lycian determines the product to be defective it will, at its sole discretion repair or replace the defective part(s). Lycian does not warrant its product against defects caused by accident, negligence, improper use, or any other cause not related to defects in workmanship or materials. Lycian's determination shall be final in determining defectiveness. Lycian's liability is limited ony to the repair or replacement of any defective product and does not include any incidental or consequential damages of any kind.
Exclusions include but are not limited to xenon reflectors and lamps which are warranted by their manufacturers. For products Lycian does not manufacture Lycian grants the same warranty as the manufacturer of that product.
If warranty parts are required, Lycian agrees to pay outgoing destination ground charges on the aforementioned items. If expedited service is required prior to Lycian receiving the suspect parts a credit card payment is required. If the returned parts are returned within 45 days and found to be defective the payment will be credited.
All warranty parts will be invoiced to the customer until faulty parts are returned to Lycian for evaluation. These must be returned within 45 days of replacement parts having been shipped or warranty is void and parts/shipping become billable item.
Returned product will not be accepted unless a return authorization has been issued by Lycian customer service.
Returns lacking visibly marked RA# will not be accepted. Product must be returned to: